The second-hand marketplace Users Share Displeasure About Sizing Modifications

Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.

The popular resale platform has altered its size classifications for women's and children's clothes without notifying all shoppers about the modification.

Online Platforms Reaction

Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.

The platform stated the new system was more in line with other platforms.

They have suggested members to review their products and manually change the size where appropriate, which has left users frustrated.

Size Classification Updates

Previously, the sizes had both one number and one letter, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.

User Accounts

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Necessary Adjustments

Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".

"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.

Platform Context

The app has more than 100 million users, comprising 18 million UK members.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification to its shipping options after backlash from users.

Amanda Bush
Amanda Bush

Elara Vance is a tech journalist and innovation analyst with over a decade of experience covering emerging technologies and startup ecosystems across Europe.